Never Miss AnotherCustomer Opportunity

Customer Connect Pro LLC answers your business calls, gathers caller information, qualifies the lead, books jobs when appropriate, and keeps your team updated—so missed calls turn into handled opportunities instead of voicemail.

Each plan includes setup, onboarding, and launch support through the Configuration Fee. Here's what changes as you move up:

Basic ($299/mo) + $199 Configuration Fee: Business-hours coverage, collects customer information automatically, you'll know immediately when new leads call, and done-for-you setup.
Standard ($399/mo) + $299 Configuration Fee: Everything in Basic, plus customer qualification, books appointments directly onto your calendar, summaries of every customer conversation, summaries of every call, custom dashboard access, and 500 included minutes per month.
Professional ($599/mo) + $399 Configuration Fee: Everything in Standard, plus handle higher call volume without hiring staff, after-hours call answering, access call recordings and written summaries, confirms appointments with customers, and urgent calls routed immediately when needed.
Enterprise (Custom) + Custom Configuration Fee: Custom implementation for businesses that need custom AI support, CRM and marketing support, priority support, advanced or multi-location call flows, or custom voice set-up.

Additional usage is billed at $0.75/minute.

You can know immediately when new leads call, collect customer information automatically, and keep follow-up moving while the opportunity is still fresh. On higher-tier plans, you can also add after-hours coverage, conversation summaries, urgent call routing, and appointment confirmations.

If the call is urgent or needs a human, we follow your escalation rules by texting your team, routing the call on eligible plans, or capturing everything needed for fast follow-up.

No. We handle onboarding, scripting, routing, and launch for you as part of the Configuration Fee. You tell us your hours, services, and call preferences, and we take care of the setup. If you need deeper customization or expanded handling, we can scale it with your plan.

It means we handle the setup work for you — including onboarding, scripting, routing, configuration, and launch — so you do not have to build or manage the system yourself.

After each call, you receive the caller’s details, what they needed, and any next step taken — including booked appointments when applicable. Depending on your plan, you can also receive summaries of every customer conversation, appointment confirmations, alerts, and dashboard visibility so your team knows exactly what happened and what needs attention.

Yes. We use call forwarding and a dedicated line, so you can usually keep the business number your customers already call.

Yes. When a call needs a person, urgent calls can be routed to your team based on your call-handling rules and plan level.

It works especially well for service businesses that depend on fast response and booked appointments, including HVAC, plumbing, electrical, auto repair, towing, roofing, and contractor teams.

That’s fine. The system can support your existing front desk by covering overflow, after-hours calls, missed-call recovery, and lead follow-up when your team is busy.

Because we handle all of the configuration, typical setup takes 48–72 hours, depending on your business complexity, call flow, and the information needed for launch.